You do need to be at least 18 years or older in order to register on our website (please refer to Terms of Service).

We heard you would be a great addition to our community. If you have received an invitation to join the GoMad Inc. community this means that someone you know has given us your name and email address so we can get in touch with you.

NB: We do however suggest that you place your connections in the right category to make it easier in the long run, e.g. Social or Professionals.

There’s only one of you and you can only have one account. To keep your account secure we will be asking you to validate your email address and your mobile number, having one account makes this much easier to manage.

The gangs all here, yes you can import your contacts from both social media and your email accounts. Here’s how you do it: sign into your account, click on "Refer others to GoMad". From there depending on your email provider, addresses may be imported from your mail folders as well as your contacts list.

Our amazing website developers are passionate about your security, consequently the information you choose to keep private including your payment details are under lock and key. We advise you to verify your mobile number for validation of your account and we use AES encryption to protect your purchase transactions on GoMad Inc. website.

In addition to the data provided by you during registration, our system may automatically collect information such as IP address, browser type, domain names, access times and referring website addresses. Our website also collect web activity information such as navigational or technical information through the use of cookies, log files, text strings, browser setting and/or other tracking technology. Please refer to our Privacy Policy.

Please note if you are referred by one of our existing users, you would be sent an email link that would redirect you to the signup page.

If you can't login, check to make sure that your "caps lock" is off. Your username and password are CaSe SeNsItIvE and won’t work if you have accidently left CAPS on. If you still cannot login, you can request to reset your password or contact Customer Support to assist you.

No. You can answer as many or as few questions as you like. However, the more information you fill out, the easier it will be for your contacts to find you.

If the problem continues please contact our customer support team for resolution.

If you don’t want your computer to save your Gomdinc.com login and password, makesure that the check box ‘Stay Connected’ is unselected on sign up page. If your browser displays a message offering to remember your password, don’t accept it.

If you do want your computer to save your login and password, make sure that the check box ‘Stay Connected' is selected on the sign up page. If your browser displays a message offering to remember your password, accept it.

We encourage you to upload your pictures with your connections, however please be aware that any picture you upload must be in good taste and must not contain any offensive imagery. For further information please check the relevant section of our Terms of Service and other Policies.

To delete a picture, go to the Picture on your album, mouse hover on the dropdown menu and click delete.

We allow you to upload a GIF, JPG or PNG and TIFF.

You cannot upload pictures that violate our Terms of Service. Our moderators will remove any pictures they deem to be inappropriate.

If your pictures appear so small you need a microscope to read them, it may be that the images you uploaded have a very small file size. You can tell this by the blurry quality of the picture when it’s on your screen.

You can get snap happy, as there are no limits to how much pictures you can have.

To change your password, go to Account -> Settings -> you would be redirected to manage your password page. Enter your Old Password in the field provided and then type in your new password and click Save. A confirmation email will be sent to your email account that confirms that you have changed your password.

To change your personal details go to Account -> Edit Avatar and edit the information in the fields that you wish to change and then click save.

It’s easy to update your Social or Professional Avatar. All you need to do is hover your mouse over your current avatar and click the edit link that appears, select the location of the picture you want to upload as your Avatar and click save.

To customize your alerts go to Accounts -> Settings -> Email Alerts, then you can select your preference for each alert type you wish to receive.

A “Blue Bubble Alert” will appear every time you have a new message on the top right hand side of the screen. You can click on the tab to open the new message.

The green dot next to the name indicates that the user is online and available to chat while the grey dot indicates that the user is unavailable.

When you go to Account -> Credits -> Referral Bonus, you will see a dropdown appearing in RO1 that would give you a complete list of your invites who have registered.

You can invite connections to join you on GoMad Inc. website by clicking on "Refer To GoMad". Then you can either submit their email addresses, upload your contacts or generate a link.

Even after a connection is deleted from your connection’s list, the person will still remain a part of your referral network.

You are welcome to sell a wide range of products and services, however we suggest that you first check the Prohibited and Restricted Products for Sale section in MyStore Policy to make sure your service or product doesn’t violate our Terms of Service.

You can purchase the products and services listed on MyStore using the GoMad Credits available for redemption in your account. However, if additional GoMad Credits are required, you may buy credits from our Top Up portal. The value of 1 GoMad Credit is 1 U.S. Cent (administrative charges apply).

GoMad Credits are available for redemption or withdrawal only after you have collected minimum 10,000 GoMad Credits (please refer to our GoMad Credits Policy)

Once you have accumulated 10,000 GoMad Credits through referral earnings or CR Bonuses, you have several redemption options. You can buy products or services from MyStore or you can withdraw the GoMad Credits in equivalent US currency through PayPal (after deducting the administrative fees). You also have an option to donate your Credits to selected charities.

Celeb Rating is generated by the system, based on users activities on GoMad Inc. website. The Celeb Rating ranges from Zero to Five Star (i.e 0 to 5 Star).

CR Bonus % = [your Celeb Rating] CR x [your Celeb Rating] CR (for eg: if Celeb Rating is 4 Star, the CR Bonus percentage shall be 4 x 4 = 16% of your referral earnings)

The GoMad Credits do not expire. Your GoMad Credits will remain active as long as your account is not deleted.

The payment process usually takes 4-6 weeks. If you haven’t received payment or any communication within this period, we urge you to contact our friendly Customer Support team.

You can go to your account, select the Donate tab and enter the amount you wish to donate.

Once your donation is submitted via GoMad Inc. website, the UNWFP will receive 1 cent for every GoMad Credit you donate (the value of 1 GoMad Credit is 1 Cent). Once the transaction is complete you will receive an email confirmation from us and the UNWFP will acknowledge your contribution by BroadCasting on your MyBoard.

If someone is bothering or harassing you, blocking them is usually the best solution. You can simply go to their Avatar and click on the connection status and block them. They will no longer be able to find you or view any of your content. If someone continues to harass you despite your efforts, you can report them to Customer Support.

To report Spam or an inappropriate BroadCast, hover your cursor over the BroadCast, click on the menu and then select Report. This will send a request to our Customer Support, who will follow up and take appropriate action.

Should you suspect that someone has accessed your account without your permission, we urge that you immediately contact our Customer Support.